New Research

How do consumers feel about air travel in 2025?

In early 2025, headlines of unusual aviation incidents triggered widespread public concern. In the immediate aftermath, travelers were so skeptical of air travel that ticket sales plummeted. It's been a few months since a plane crash has made the news. Has public sentiment recovered, or does the airline industry have a long-lasting brand problem on their hands? This report explores traveler sentiment toward the airline industry and how this year's headlines have impacted transportation choices, airline selection, and more.

How do consumers feel about air travel in 2025?

In early 2025, a series of grim headlines on aviation accidents dominated the news cycle. Understandably, the public was spooked. Months later, we wanted to know whether this spate of bad news made a lasting mark: are travelers still skeptical of the airline industry now that coverage has died down?

We surveyed 500 travelers to find out.

In this report, we’ll cover:

  • Public sentiment surrounding air travel
  • Whether air travel concerns have affected travel plans
  • Whether air travel concerns have affected mode of transportation preference
  • Anxiety levels related to air travel
  • Which factors drive airline selection

And more.