Effective as of April 23, 2025.
This Privacy Policy describes how Knit, Inc. f/k/a Purpics, Inc. and its affiliates (collectively “Knit,” “we,” “us,” or “our”) handle` personal information when you use our website (“Site”) participate in our panels, events or activities, receive our emails and marketing communications, or engage with us on our social networks (collectively with the Site, the “Service”).
FOR US USERS: PLEASE SEE THE “YOUR US STATE CONSUMER PRIVACY RIGHTS” SECTION BELOW FOR ADDITIONAL TERMS THAT MAY APPLY TO YOU.
FOR RESIDENTS OF THE EUROPEAN ECONOMIC AREA, SWITZERLAND, OR THE UNITED KINGDOM: PLEASE SEE THE “EEA, UK & SWISS PRIVACY RIGHTS” SECTION BELOW FOR ADDITIONAL TERMS THAT APPLY TO YOU.
FOR CANADIAN RESIDENTS: PLEASE SEE THE “PRIVACY RIGHTS FOR CANADIAN RESIDENTS” SECTION BELOW FOR ADDITIONAL TERMS THAT APPLY TO YOU.
FOR RESIDENTS OF ANY OTHER COUNTRY NOT LISTED ABOVE: PLEASE SEE THE “PRIVACY RIGHTS OF RESIDENTS OF OTHER COUNTRIES NOT SPECIFICALLY LISTED ABOVE” SECTION BELOW FOR ADDITIONAL TERMS THAT APPLY TO YOU.
FOR RESIDENTS OF INDIA, SINGAPORE, SOUTH AFRICA, JAPAN, SOUTH KOREA, ARGENTINA, AND ISRAEL: PLEASE SEE THE “PRIVACY RIGHTS FOR RESIDENTS OF INDIA, SINGAPORE, SOUTH AFRICA, JAPAN, SOUTH KOREA, ARGENTINA, AND ISRAEL” SECTION BELOW FOR YOUR COUNTRY PRIVACY RIGHTS FOR ADDITIONAL TERMS THAT APPLY TO YOU.
Information For Our Market Research Participants
We provide qualitative and quantitative market research services and analysis for our clients and brand partners. When you use our Service, you are participating in market research efforts that we perform for our clients and brand partners. We provide our clients and brand partners with (1) your answers to the survey questions and (2) access to our Site where our clients and brand partners can view any video responses you may provide us. As described in more detail below, we minimize the amount of personal information we provide to our clients and brand partners about you while still serving our clients and brand partners. The only types of your personal information that we provide to our clients and brand partners are: (a) your video and audio likeness within the videos you record (b) the city and state in which you live and (c) any information that you may share with us in the surveys you take or videos you record while using the Service.
1. WHAT IS PERSONAL INFORMATION?
In this Privacy Policy, “personal information” (sometimes referred to as “personal data”) means information that identifies, relates to, describes, references, is capable of being associated with, or could reasonably be linked, directly or indirectly, with you or your household, or as otherwise defined under applicable data protection laws. Personal Information does not include publicly available information or aggregated information that does not include personal identifiers.
2. CATEGORIES OF PERSONAL INFORMATION WE COLLECT
We may collect the following categories of personal information from or about you, including when you use the Site or the Service:
3. SOURCES OF PERSONAL INFORMATION. We collect personal information from the following three sources:
4. HOW WE USE YOUR PERSONAL INFORMATION
We use your personal information for the following purposes or as otherwise described to you in this Privacy Policy or at the time of collection:
a. To Operate the Services: We use your personal information to:
b. Research and development. We may use your personal information for research and development purposes, including to analyze and improve the Service and our business and develop other products and services. As part of these activities, we may create aggregated, de-identified or other anonymous data from the personal information we collect. We make personal information into anonymous data by removing information that makes the data personally identifiable to you. We may use this anonymous data and share it with third parties for our lawful business purposes, including to analyze and improve the Service, but we will not reidentify any personal information once it has been deidentified.
c. Marketing. We and our clients and brand partners may collect and use your personal information for marketing and advertising purposes. For instance, if you request information from us, use the Service or participate in our surveys, promotions or events, we may send you Knit-related marketing communications as you request or as permitted by law. We will also provide you with the ability to opt-out of receipt of marketing materials, which you can exercise at any time. We use this personal information in several ways, including providing our services to our clients and brand partners, monitoring website activity, and enabling you to communicate with us and request information.
d. Compliance and protection. We may use your personal information to:
e. Other purposes with your consent. In some cases, we will ask for your consent to collect, use or share your personal information for other purposes. For example, we may ask for your consent to send you marketing emails where required by law or to post your testimonial or endorsement.
5. PARTIES WITH WHOM WE SHARE YOUR PERSONAL INFORMATION
We may share your personal information with the following parties:
Our Employees: We share your personal information with those employees who need to have access to that information for marketing, customer service sales, customer success, research, product, technology, and operations.”, including to schedule and work with you on surveys and focus groups and to operate our business.
6. WEBSITE ANALYTICS, COOKIES, AND OTHER TRACKING TECHNOLOGY
We use analytics services and targeted advertising cookies in addition to location features that are connected to your use of the Services. We use cookies, web beacons, pixel tags, and other technologies (collectively "Cookies") on our Services to automatically collect information used to improve the Services and to advertise to you. A cookie is a small text file that our Services save onto your computer or device when you use the Site.
A cookie can either be a "session" cookie or a "persistent" cookie. Session cookies exist only for so long as you are visiting the Site and are typically deleted when you exit your web browser. Each time you visit a Website that has implemented a persistent cookie, the persistent cookie is renewed, and that cookie will remain active until its predetermined expiration date.
A. Website Analytics
We use third-party software tools on our Website to learn more about how visitors navigate the Site and view content. These third-party analytics providers provide us with analytical information collected through the Cookies that we use to improve the Site, to make sure it is easy to use, and to develop content that is both interesting and customized.
B. Targeted Advertising
We use service providers and other third parties to serve you customized email, SMS, and internet-based advertisements. Those ad networks use Cookies and other tracking technologies to serve ads based on your prior visits to our Site. These ad networks may place and store cookies on the devices you use to access our Services and collect information, including your browsing behavior, referring websites, and your response to advertisements.
C. Session Replay Services
Session replay technology allows us to collect information about how you navigate and use our Website in real time. Session replay technology collects information, including the date and time you visited the Site, mouse clicks, mouse movements, keystrokes and text input, scrolling, webpage, or content loading times.
7. YOUR PRIVACY CHOICES
We provide you with the ability to make certain choices with regard to the personal information we collect from you as described below:
Access, delete or update your information. You may review, update, correct or delete the personal information in your registration profile by logging into your account or emailing us at info@goknit.com.
Opt-out of marketing communications. You may opt out of marketing-related emails by logging in and changing your account settings or by following the opt-out prompt in the email. You may continue to receive Service-related and other non-marketing emails.
Advertising choices. You can limit the use of your personal information for interest-based advertising by:
The opt-out preferences described above must be set on each device or browser for which you want them to apply. Not all companies that serve interest-based ads participate in the ad industry opt-out programs described above, so even after opting-out, you may still receive some cookies and interest-based ads from other companies. If you opt-out of interest-based advertisements, you will still see advertisements online, but they may be less relevant to you.
Do Not Track. Some Internet browsers may be configured to send “Do Not Track” signals to the online services that you visit. We currently do not respond to “Do Not Track” or similar signals. To find out more about “Do Not Track,” please visit http://www.allaboutdnt.com.
Declining to provide your personal information. If you do not provide the information indicated as required or mandatory within the Service, or that is otherwise necessary to provide a requested service or feature within the Service, that portion or all of the Service may be unavailable to you and we may deactivate your account.
Third-party platforms or social media networks. If you choose to connect to the Service via a third-party platform or social media network, you may have the ability to limit the information that we may obtain from the third party at the time you log in to the Service using the third-party’s authentication service or otherwise connect your account. Subsequently, you may be able to control your settings through the third party’s platform or service. If you withdraw our ability to access certain information from a third-party platform or social media network, that choice will not apply to information that we have already received from that third party.
Global Privacy Control. You may opt out of the sale or sharing of your Personal Information by broadcasting a Global Privacy Control (“GPC”) signal, an opt-out preference signal, using a browser and/or browser extension that supports the GPC signal. If you choose to use the GPC signal, you will need to turn it on for each supported browser or browser extension you use.
8. SECURITY
The security of your personal information is important to us. We take organizational, technical and physical measures consistent with applicable data protection laws designed to protect the personal information we collect, both during transmission and once we receive it.
For instance, we protect personal information using physical protections, access controls, penetration testing, firewalls, multi-factor authentication, and end-point monitoring. We also maintain written policies and procedures to safeguard personal information. We have a written incident response plan designed to allow us to quickly respond to any data security incident.
We review our security practices on a regular basis to confirm we continue to maintain adequate levels of data security.
9. INTERNATIONAL DATA TRANSFERS
Knit is headquartered in the United States and has service providers in other countries. We may transfer your personal information to the United States or to other locations outside of your home country for processing and storage. Privacy laws in the locations where we handle your personal information may differ and not be as protective as the privacy laws in your home country. When required by applicable data protection laws, we will use data transfer mechanisms such as Standard Contractual Clauses before transferring your personal information cross-border.
10. DATA RETENTION
We maintain a written data retention plan. Under that plan, we will only keep personal information as long as we need that information for the purposes for which we collected it or as required by applicable law. If you have any questions about our data retention practices, please contact our Privacy Officer at info@goknit.com.
11. DATA GOVERNANCE
Data Privacy is an obligation for all Knit employees. We have appointed a Chief Privacy Officer to operate our privacy program. Our privacy and security responsibilities are also cross-functional to protect information concerning our participants, employees, and business customers. For instance, senior members of the IT and Marketing departments work with legal counsel to help comply with applicable data protection laws and to protect the personal information we collect. For example, we enter into Data Protection Agreements and standard contractual clauses and conduct Data Privacy Impact Assessments/Privacy Impact Assessments as required by applicable law.
All Knit employees are required to participate in annual privacy and security training.
12. THIRD-PARTY SITES AND SERVICES
The Service may contain links to other websites and services operated by third parties, such as social media platforms, advertising services and other websites and applications. These links are not an endorsement of, or representation that we are affiliated with, any third party. We do not control third-party websites, applications or services, and are not responsible for their actions. Other websites and services follow different rules regarding their collection, use and disclosure of your personal information. We encourage you to read their privacy policies to learn more.
13. CHILDREN
KIDS PRIVACY ASSURED BY PRIVO: COPPA SAFE HARBOR CERTIFICATION
Knit, Inc. is a member of the PRIVO Kids Privacy Assured COPPA safe harbor certification Program (the “Program”). The Program certification applies to the digital properties listed on the certification page that is viewable by clicking on the PRIVO Seal. PRIVO is an independent, third-party organization committed to supporting online services to safeguard children’s personal information collected online. The PRIVO COPPA safe harbor certification Seal posted on this page indicates Knit has established COPPA compliant privacy practices and has agreed to submit to PRIVO’s oversight and consumer dispute resolution process. If you have questions or concerns about our privacy practices, please contact us at 757.818.5977 or info@goknit.com. If you have further concerns after you have contacted us, you can contact PRIVO directly at privacy@privo.com.
The Service is not generally directed at, and (other than as set forth in this Privacy Policy) Knit does not knowingly acquire or receive personal information from, children under the age of 13. However, from time to time we may offer surveys that are intended for children or teens. If a survey requires a child or teen’s participation, we will obtain parental consent prior to collecting any personal information. To obtain parental consent, Knit will collect a parent’s name and email address, and such collection will be subject to the terms of this Privacy Policy. Knit partners with PRIVO to verify the parent and is COPPA Safe Harbor certified. All information collected for verification is stored securely and not used for any other purpose. For more information on PRIVO please see here: https://www.privo.com/platform-privacy-policy.
When a child or teen with full verifiable parental consent participants in a survey, we collect the user’s age, IP address, estimated location, gender and ethnicity to determine if they are eligible to participate in the survey. Participants provide answers by recording video, recording voice or typing an answer into a provided field. Each survey asks various types of questions and users are invited to freely answer in the form of text or recording. Therefore, a user may freely volunteer personal information. Any personal information collected in responses will not be used for any other purpose other than as outlined in this Privacy Policy.
Survey data is shared with the following service providers:
We will not knowingly collect information from users under the age of 18 without the consent of such individual’s parent or legal guardian. If we learn that we have collected personal information from a user under the age of 18 without prior parental consent we will take appropriate steps to delete that individual’s personal information and restrict that individual from future access to the service, until such consent has been obtained. If a parent has any questions about our data privacy collection and use practices, or to request access to review or delete a child’s information, please contact us at info@goknit.com.
14. TRANSLATIONS
This Privacy Policy may be provided in several languages. In the event of conflict or inconsistency, the English language version of this Privacy Policy controls, unless otherwise required by applicable law. En cas de conflit ou d'incohérence, la version anglaise de cette politique de confidentialité contrôle, sauf si la loi applicable l'exige.
15. CHANGES TO THIS PRIVACY POLICY
We reserve the right to modify this Privacy Policy at any time. We encourage you to periodically review this page for the latest information on our privacy practices. If we make material changes to this Privacy Policy, we will notify you by posting the new privacy policy on our website and changing the effective date listed at the top of the policy or otherwise communicating with you. If required by law, we will also notify you of changes in another way that we believe is reasonably likely to reach you, such as via email (if you have an account linked to a valid email address) or another manner through the Service.
Any modifications to this Privacy Policy will be effective upon our posting of the new terms and/or upon implementation of the new changes in the Service (or as otherwise indicated at the time of posting). In all cases, your continued use of the Service after the posting of any updated Privacy Policy indicates your acknowledgement of the update or modification(s).
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16. YOUR US STATE CONSUMER PRIVACY RIGHTS
The terms in this section apply to US residents of states with consumer privacy laws.
Under the California Consumer Privacy Act of 2018, as amended by the California Privacy Rights Act, (together, the “CCPA”), the Colorado Privacy Act (“CPA”), the Connecticut Data Privacy Act (“CTDPA”), the Delaware Personal Data Privacy Act (“DPDPA”), the Iowa Consumer Data Protection Act (“ICDPA”), the Montana Consumer Data Privacy Act (“MCDPA”), the Nebraska Data Privacy Act (“NDPA”), the New Hampshire Data Privacy Act (“NHPA”), the New Jersey Data Privacy Act (“NJDPA”), the Oregon Consumer Privacy Act (“OCPA”), the Texas Data Privacy and Security Act (“TDPSA”),the Utah Consumer Privacy Act (“UCPA”)or the Virginia Consumer Data Privacy Act (“VDCPA”), residents of those states have additional rights with regard to their personal information. We have provided a summary of those rights below. In the event of a conflict between this Section and the remainder of this Privacy Policy, this Section shall take precedence for the applicable US state residents.
Certain capitalized terms not defined in this Privacy Policy have the meanings set forth in the relevant acts described above.
Mandatory California Privacy Disclosures
We make the following disclosures for the purpose of complying with California law:
Collecting Information.
In the last 12 months, we collected the following categories of personal information: identifiers, protected class information, commercial information, internet or other activity information, geolocation data, sensory data, professional data, education data and inferences drawn from the information above.’
Disclosing Information
In the past 12 months, we have disclosed the following categories of Personal Information for a Business Purpose: Identifiers, protected class information, commercial information, internet activity, geolocation data, sensory data, professional data, education data and inferences.
Sale or Sharing of Personal Information.
In the last 12 months we have not Sold your personal information to a third party for monetary compensation. Our use of cookies and other technologies to deliver targeted advertising and for analytics purposes is considered the “Sharing” of personal information under certain state privacy laws. We may share the following categories of personal information with third parties that provide us with targeted advertising or data analytics services: Identifiers and Internet Activity
Sensitive Information
We do not use or disclose sensitive information, as defined in the CCPA.
Your State Consumer Privacy Rights.
Depending upon the state in which you live, you may have the following consumer privacy rights:
Right to Know or Access Your Personal Information
You have the right to know whether we are processing your personal information and to access such personal information.
Right to Request the Deletion of Personal Information
You have the right to request that we delete personal information we have collected from or about you. We will comply with such request, and direct our service providers to do the same, subject to certain exceptions permitted by applicable law.
Right to Correct Your Personal Information
You have the right to request that we correct your inaccurate or outdated personal information. If you request that we correct personal information about you, we will use commercially reasonable efforts to correct it. If necessary, we may ask that you provide documentation showing that the information we retained is inaccurate or outdated.
Right to Data Portability
You may request a copy of the personal information you previously provided to us in a portable, and, to the extent technically feasible, readily usable format.
Right to Non-Discrimination
You have the right to be treated in a non- discriminatory manner for exercising any of your rights under an applicable state consumer data privacy law.
Right to Opt Out of Sale or Sharing. You have the right to “opt out” of “targeted advertising” and the “sale of your “personal information” for targeted advertising.
Right to a List. You may have the right to know a list of the specific third parties that have received your personal information or any personal information from a controller.
We will not charge or penalize you for requesting information and otherwise exercising your rights as described in this Privacy Policy, but we may reasonably limit the number of requests you may make and impose appropriate charges as permitted by law.
In some instances, you may request that we delete your personal information, consistent with your general right to request that we, as a business, delete any of your personal information that we have collected from you. We will comply with your requests to the fullest extent allowed by applicable law.
If you use an authorized agent to request information or exercise your rights, that authorized agent must meet the same authentication requirements that apply to the requests that we may receive directly from you. We may verify requests made by authorized agents to ensure security and comply with regulations and our internal policies.
Exercising Your Rights
Who May Exercise Your Rights. You may make a request to exercise your state consumer privacy rights. A parent or legal guardian may make a request on behalf of their child. If certain cases, a person that you authorize to act on your behalf may submit requests to exercise your rights under the state consumer privacy laws on your behalf. If you choose to use an authorized agent, you must (a) provide signed, written permission that authorizes the agent to submit requests on your behalf and (b) verify your identity directly with us or (c) directly confirm with us that you granted permission to the authorized agent to submit the request on your behalf.
We may deny a request from an authorized agent if we do not have proof that they are authorized by you to act on your behalf.
Verifiable Consumer Requests. To verify your request, you must provide sufficient information to allow us to reasonably verify you are the person about whom we collected personal information, and you must describe your request with sufficient detail to allow us to properly understand, evaluate, and respond to your request.
When we receive your request to exercise your rights: (a) we will acknowledge receipt of your request; (b) we will try to match the information you provide in making the request with information we already maintain about you; (c) if required to verify your identity, we may ask you to provide additional information, including personal information, or to log into your existing account with us; (d) we will consider various factors when determining how to verify your identity, such as the sensitivity and value of the data, the risk of harm, the likelihood of fraud, etc.
We will only use personal information we collect during the verification process for the purpose of verifying your identity. If we are unable to verify your identity as required by applicable laws and regulations, we will decline to comply with your request, and let you know why.
Submitting Requests. To exercise your rights described in this Section, you may submit your request to us by contacting us at any of the following:
Knit, Inc.
301 Congress Avenue
Floor 12
Austin, Texas 78701
Phone Number: 1-833-255-3335
Email: please email us at info@goknit.com.
We will try to respond to your request within 45 days. If we require additional time, we will inform you of the reason and extension period. Any disclosures we provide will only cover the 12-month period preceding our receipt of your request. For data portability requests, we will select a format to provide your personal information to you. We may charge a fee to process or respond to your request if it is excessive, repetitive, or manifestly unfounded.
Opting Out of the Sale of Sharing of Your Personal Information.
You may opt out of the Sale or Sharing of your personal information for targeted advertising by:
Additional Information for State Residents: Appeal Process
If you disagree with our refusal to take action on your request to exercise your privacy rights, you have the right to ask us to reconsider. You must submit your request within 60 days of your receipt of our denial. You may submit your request to us by:
Once we receive your request, we will acknowledge and start processing your request. Within 60 days of receiving your request, we will inform you in writing of any action taken or not taken in response to your request, including a written explanation of the reasons for our decision.
California Shine the Light
Pursuant to California Civil Code Section 1798.83, if you are a California resident, you have the right to obtain: (a) a list of all third parties to whom we may have disclosed your personal information within the past year for direct marketing purposes, and (b) a description of the categories of personal information disclosed, by contacting us per the “Contact Us” Section below.
17. EEA, UK & SWISS PRIVACY RIGHTS
The purpose of this Section is to provide information and additional provisions that apply to Knit’s processing of Personal Data in accordance with the EU General Data Protection Regulation 2016/679, the UK General Data Protection Regulation and the Swiss Federal Data Protection Act (collectively “GDPR”). The terms in this section are only applicable to those persons located in the European Economic Area (“EEA”), Switzerland, and the United Kingdom (“UK”) (collectively, “EU Data Subjects”).
In the event of a conflict between this section and the remainder of the Privacy Policy, this section shall control for EU Data Subjects.
Lawful basis for Processing Personal Data of European Data Subjects
We process the personal data of European Data Subjects on the following lawful bases:
In this case, we rely on the following lawful basis for processing personal data for the purposes set forth below:
PRIVACY RIGHTS OF EUROPEAN DATA SUBJECTS
European Data Subjects have the following rights concerning their Personal Information under the General Data Protection Regulation, the UK GDPR or the Swiss FADP:
Exercising your rights under the European Data Protection Laws
You, or an authorized agent, may exercise your privacy rights by submitting a request to info@goknit.com.
We respond to and process requests promptly and within the time frames required by the European Data Protection Laws. Please note that all requests are subject to proper prior verification before processing.
If you are the authorized agent of an individual making a request, you may have to take additional steps to verify your identity and demonstrate that you can exercise the individual’s rights on their behalf.
Retention of European Data Subject personal data
Knit retains personal data for a period commensurate with the purposes for which the personal data was collected or obtained. The criteria used to determine the retention of personal data includes any time necessary for legal and compliance purposes. Personal data may be retained in archival format (e.g., data backups) beyond its retention period.
Marketing.
Knit does not process personal data of European Data Subjects for the purpose of marketing without first obtaining your express, opt-in consent or having a legitimate interest for doing so. You have the right to object to the processing of personal data for marketing purposes at any time by contacting us at
Automated Decision Making.
We do not make any automated decisions on your behalf or about you without first obtaining your express, opt-in consent. In the event we secure your consent to do so, you have the right to object to the processing of personal data via automated decision making at any time by contacting us at.
DATA PROTECTION INQUIRIES
If you are a European Data Subject and you have questions about how we process your personal data, you may contact Knit’s Privacy Team at the following:
General Data Protection Regulation (GDPR) – European Representative
Under Article 27 of the GDPR, we have appointed an EU Representative to act as our data protection agent. Our nominated EU Representative is:
Instant EU GDPR Representative Ltd.
Adam Brogden
contact@gdprlocal.com
Tel +35315549700
INSTANT EU GDPR REPRESENTATIVE LTD
Office 2,
12A Lower Main Street, Lucan Co. Dublin
K78 X5P8
Ireland
UK General Data Protection Regulation (GDPR) – UK Representative
Under Article 27 of the UK Data Privacy Act, we have appointed a UK Representative to act as our data protection agent. Our nominated UK Representative is:
GDPR Local Ltd.
Adam Brogden
contact@gdprlocal.com
Tel +44 1772 217800
1st Floor Front Suite
27-29 North Street, Brighton
England
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18. PRIVACY RIGHTS FOR CANADIAN RESIDENTS
For Canadian residents, you have certain privacy rights under the Personal Information Protection and Electronic Documents Act (PIPEDA) as well as substantially similar provincial laws in Alberta, British Columbia and Quebec.
YOUR CANADIAN PRIVACY RIGHTS. We describe below your privacy rights and how you can exercise those rights as residents of Canada:
Right to Access. You have the right to confirm that we hold personal information about you, receive and explanation about how we use your personal information, and obtain access to your personal information.
Right to Rectification. You have the right to examine and challenge or correct the accuracy of your personal information.
Right to Withdraw Your Consent. You have the right to withdraw your consent to processing your personal information at any time, subject to legal or contractual restrictions and reasonable notice. If you withdraw of consent implicates the quality of our services to you, we will notify you.
Right to Lodge a Complaint. You have the right to lodge a complaint regarding the processing of your personal information with the applicable data protection authority. Please contact your local data protection authority for more information. However, we would prefer to have the opportunity to respond to your concerns directly, so feel free to reach out to use before you contact your data authority.
How to Exercise Your Canadian Privacy Rights. To exercise your rights described in this Section, you may submit your request to us by contacting us in the following ways:
Mail:
Knit, Inc.
301 Congress Avenue
Floor 12
Austin, Texas 78701
Email: info@goknit.com
ADDITIONAL TERMS APPLICABLE TO QUEBEC RESIDENTS ONLY
If you are a resident of Quebec, you have additional rights regarding the processing of your personal information, subject to identity verification requirements and certain exceptions.
Right to Restriction of Processing. You have the right to direct us to cease disseminating your personal information or to de-index any hyperlink attached to your name that provides access to the information by a technological means, if the dissemination of the contravenes the law or a court order.
Right to Request Deletion. You have the right to request that we delete personal information we collected from you. We will comply with such requests, and direct our service providers to do the same, subject to certain exceptions permitted by applicable law.
Right to Data Portability. You may request copies of the personal information you have provided to us. Where possible, we will deliver the copy of your personal information to you using a structured, commonly used and machine-readable format. Alternatively, you may request that we send your personal information to another business.
DATA TRANSFERS AND CONSENT TO PROCESSING OUTSIDE OF CANADA OR QUEBEC
We are based in the United States. We may transfer your Personal Information outside of your jurisdiction where you live, including to other Canadian provinces or to the United States in connection with the operation of our business. To assist us in meeting our operational and legal obligations, we may also transfer or make your Personal Information accessible to one of our service providers located either in Canada (both inside and outside Quebec) or throughout the world.
When we transfer your Personal Information outside of Canada, your Personal Information may be available to government officials in the United States or other countries. These countries have privacy laws that differ from the Canadian privacy laws. In certain cases, your Personal Information may be accessible to the governments, courts or law enforcement or regulatory agencies in those jurisdictions under the laws of those other jurisdictions.
Privacy Officer: To assist you in exercising your privacy rights, we have designated an individual to serve as a Privacy Officer. If you have any questions, complaints, or comments regarding this privacy practices in Canada our information collection practices, please contact our Privacy Officer at:
Knit, Inc.
301 Congress Avenue
Floor 12
Austin, Texas 78701
Email: info@goknit.com
19. PRIVACY RIGHTS OF RESIDENTS OF OTHER COUNTRIES NOT SPECIFICALLY LISTED ABOVE:
If you are a resident of a country that is not listed above, you may exercise the privacy rights set forth in the Privacy Rights section 17 related to EU Data Subject Rights or any other rights granted under your home country’s data protection law.
To lodge a formal complaint with us you can contact us using the contact information listed below in the “Contact Us” section of this Privacy Policy, or by contacting your country’s data protection authority.
For residents of Brazil, If we are unable to resolve your issue within a reasonable period of time, you may contact the Brazilian Data Protection Authority (ANPD) via the ANPD’s website, https://www.gov.br/anpd/pt-br.
For residents of Australia. If we have not responded to you within a reasonable period of time, you may make a complaint to the Office of the Australian Information Commissioner (OAIC). You may contact the OAIC via the OAIC’s website, www.oaic.gov.au, or by phone at 1300 363 992.
20. PRIVACY RIGHTS FOR RESIDENTS OF INDIA, SINGAPORE, SOUTH AFRICA, JAPAN, SOUTH KOREA, ARGENTINA, AND ISRAEL
India
This supplement to our Global Privacy Policy applies to the processing of Personal Information of Indian residents in accordance with the Digital Personal Data Protection Act (“DPDPA”). It shall be read in conjunction with our Global Privacy Policy.
General
We may collect information from your browsing of our website or use of our Services, which may also include your Personal Information or Sensitive Personal Information as defined under the applicable law. The Sensitive Personal Information that we collect from you may include your image and voice collected from your participation in videotaped surveys.
Permission for Collection of Personal Information
We collect and process your Personal Information, including Sensitive Personal Information, under lawful bases and with consent where required.
Sharing Personal Information
We may share, disclose, and/or transfer such information (including Sensitive Personal Data or information, as defined under the applicable law) to third parties in accordance with our Global Privacy Policy and this Supplement. However, we will transfer your information to only such third-party companies that employ a level of data protection as may be required under the applicable law.
Grievance Officer
If you have any complaints or grievances regarding the information shared with us, please feel free to contact our Grievance Officer at info@goknit.com.
Singapore
This supplement to our Global Privacy Policy applies to the processing of Personal Information of Singapore residents in accordance with the Singapore Personal Data Protection Act (“PDPA”). It shall be read in conjunction with our Global Privacy Policy.
Withdrawing Consent
Any consent you provide for the collection, use, and disclosure of your Personal Information will remain valid until such time it is withdrawn by you in writing. You may withdraw consent and request us to stop using and/or disclosing your Personal Information for any or all of the purposes identified in our Global Privacy Policy by submitting your request in writing or via email to our Data Protection Officer at info@goknit.com.
Upon receipt of your written request to withdraw your consent, we may require reasonable time (depending on the complexity of the request and its impact on our relationship with you) for your request to be processed and for us to notify you of the consequences of us acceding to the same, including any legal consequences which may affect your rights and liabilities to us.
While we respect your decision to withdraw your consent, please note that depending on the nature and scope of your request, we may not be able to continue providing our Services to you, and we will, in such circumstances, notify you before completing your request. If you would like to cancel your withdrawal of consent, please let us know in writing using the contact information provided above.
Access to and Correction of Your Personal Information
If you wish to make an access request for access to a copy of the Personal Data that we hold about you or information about the ways in which we use or disclose your Personal Data, or a correction request to correct or update any of your Personal Data which we hold about you, you may submit your request via email to our Data Protection Officer at info@goknit.com.
Please note that a reasonable fee may be charged for an access request. If so, we will inform you of the fee before processing your request.
We will respond to your request as soon as reasonably possible. Should we not be able to respond to your request within thirty (30) days after receiving your request, we will inform you in writing within thirty (30) days of the time by which we will be able to respond to your request. If we are unable to provide you with any Personal Data or to make a correction requested by you, we shall generally inform you of the reasons why we are unable to do so except where we are not required to do so under the PDPA.
For any questions, concerns, or complaints regarding your privacy, please contact our Data Protection Officer at info@goknit.com. We will treat each complaint confidentially. We will investigate each complaint and will contact the individual who submitted the complaint within a reasonable time period once the complaint is resolved (and in any event, within any applicable time periods required by the Privacy Act).
Transfers of Personal Information
We may disclose your Personal Information to our affiliates, third party suppliers, service providers, and other third parties as described in our Global Privacy Policy. These entities may be located in countries outside Singapore, including the United States. We take reasonable steps to ensure that any of your Personal Information that is transferred outside of Singapore continues to receive a standard of protection that is at least comparable to that provided under the PDPA.
Changes to These Additional Privacy Terms
We may update these Additional Privacy Terms from time to time. When we do update them, we will post a notice on our Website to make the updated version of these Additional Privacy Terms available on this page and indicate the date it was last updated above. For clarity, any updates will apply from the date they are posted. Please check back periodically to see if these Additional Privacy Terms for Singapore residents have been updated.
Data Privacy Officer
If you have a comment or question about this Supplement to our Global Privacy Policy, please contact our Data Privacy Officer at info@goknit.com.
South Africa
In accordance with South Africa’s Protection of Personal Information Act (“POPIA”), if you are a resident of South Africa, you have the following rights concerning your Personal Information:
You can exercise your data subject rights by contacting us at info@goknit.com. We may respond to your request in 21 days and charge a small administrative fee.
Japan
This supplement to our Global Privacy Policy applies to the processing of Personal Information of Japanese residents in accordance with the Act on the Protection of Personal Information (“APPI”). It shall be read in conjunction with our Global Privacy Policy.
Personal Information
We may collect the following categories of Personal Information from or about you, including when you use the Site or the Service:
Use of Personal Information
We use your Personal Information for the following purposes or as otherwise described to you in this Privacy Policy or at the time of collection:
a. To Operate the Services: We use your Personal Information to:
b. Research and development. We may use your Personal Information for research and development purposes, including to analyze and improve the Service and our business and develop other products and services. As part of these activities, we may create aggregated, de-identified, or other anonymous data from the Personal Information we collect. We make Personal Information into anonymous data by removing information that makes the data personally identifiable to you. We may use this anonymous data and share it with third parties for our lawful business purposes, including to analyze and improve the Service, but we will not reidentify any Personal Information once it has been deidentified.
c. Marketing. We and our clients and brand partners may collect and use your Personal Information for marketing and advertising purposes. For instance, if you request information from us, use the Service, or participate in our surveys, promotions, or events, we may send you Knit-related marketing communications as you request or as permitted by law. We will also provide you with the ability to opt out of receipt of marketing materials, which you can exercise at any time. We use this Personal Information in several ways, including providing our services to our clients and brand partners, monitoring website activity, and enabling you to communicate with us and request information.
d. Compliance and protection. We may use your Personal Information to:
e. Other purposes with your consent. In some cases, we will ask for your consent to collect, use, or share your Personal Information for other purposes. For example, we may ask for your consent to send you marketing emails where required by law or to post your testimonial or endorsement.
We share Personal Information with third parties only to the extent described in this Global Privacy Policy and in accordance with the Act on Protection of Personal Information.
When we share your Personal Information with third parties outside of Japan, we require the recipients to adopt Personal Information security measures to protect your Personal Information.
Your Rights
You may have the right to request access to or delete your Personal Information in accordance with applicable law. If you wish to submit a data subject access request, please contact us at info@goknit.com.
South Korea
This supplement to our Global Privacy Policy applies to the processing of Personal Information of South Korea residents in accordance with the Personal Information Protection Act (“PIPA”). It shall be read in conjunction with our Global Privacy Policy.
Personal Information Collected
We may collect the following categories of Personal Information from or about you, including when you use the Site or the Service:
Purpose of Collection
Knit processes Personal Information for providing qualitative and quantitative market research services and analysis for our clients and brand partners.
Processing and Retention of Personal Information
Knit destroys Personal Information without delay when the purpose of collecting and using it is achieved or the retention and use period with the information subject's consent has ended. However, if there is a need to preserve the information in accordance with the provisions of relevant laws and regulations, we retain the Personal Information for the period specified in the applicable data protection laws and regulations.
Sharing Personal Information with Third Parties
Knit shares Personal Information with third parties as described in Article 5, Parties With Whom We Share Your Personal Information, of the Global Privacy Policy.
Data Subject Rights Requests
1. The information subject may exercise the following rights related to Personal Information protection against the company at any time.
2. You may request Knit to exercise your rights pursuant to Paragraph 1, and Knit will act without delay.
3. If the information subject requests correction or deletion of errors in Personal Information, we will not use or provide the Personal Information until correction or deletion is completed.
4. The exercise of rights under paragraph 1 may be done through an agent, such as the information subject’s legal representative or a person authorized to do so. In this case, you must submit a power of attorney in the form No. 11 of the Personal Information Protection Act Enforcement Rule.
5. The information subject must not violate the Personal Information and privacy of the information subject or others processed by Knit in violation of relevant laws such as the Personal Information Protection Act.
Data Retention
We maintain a written data retention plan. Under that plan, we will only keep Personal Information as long as we need that information for the purposes for which we collected it or as required by applicable law. If you have any questions about our data retention practices, please contact our Privacy Officer at info@goknit.com.
Data Protection
We are committed to protecting the security of your Personal Information. We take organizational, technical, and physical measures consistent with applicable data protection laws to protect the Personal Information we collect, both during transmission and once we receive it.
Methods for Relief from Rights Infringement
In order to receive relief from Personal Information infringement, the information subject may apply for dispute resolution or consultation to the Personal Information Dispute Mediation Committee, the Korea Internet & Security Agency’s Personal Information Infringement Reporting Center, etc. If you need to report or consult about other Personal Information infringements, please contact the following organizations:
Argentina
This supplement to our Global Privacy Policy applies to the processing of Personal Information of Argentina residents in accordance with the Personal Data Protection Act 25.326 (“PDPA”) (Ley de Protección de los Datos Personales). It shall be read in conjunction with our Global Privacy Policy.
Personal Information Collected
We may collect the following categories of Personal Information from or about you, including when you use the Site or the Service:
Purpose of Collection
Knit processes Personal Information for providing qualitative and quantitative market research services and analysis for our clients and brand partners.
Accessing your information (Subject Access Request)
You can make a written request to access the Personal Information we hold about you. If we aren’t able to meet your request for access, we’ll let you know why.
You have the right to the following information:
Further Rights
Methods for Relief from Rights Infringement
If you are not satisfied with the way your information is handled, you have the right to lodge a complaint with the Argentinian Data Protection Authority (“AAIP”) at Av. Pte. Gral. Julio A. Roca 710, piso 5 – Ciudad Autónoma de Buenos Aires C1067ABP
International Data Transfers
We may transfer your Personal Information to countries outside Argentina, including the United States. Please contact our Data Protection Officer at info@goknit.com if you object to any such transfer.
Israel
For natural persons (data subjects) in Israel, when we collect and use Personal Data (information) about you, we may be subject to the Protection of Privacy Law, 5741-1981 (“PPL”) and responsible as a ‘data controller’ for such Personal Data. Below, you will find the additional specific provisions applicable to you in Israel, including your rights to your data as Knit may process it.
How We Will Use Your Personal Data
Where the PPL is applicable to Knit, we are only permitted to process your Personal Data on the basis of certain legal requirements that are outlined in the applicable legislation. As such, you will find below the valid legal bases that permit us to process your Personal Data for the fulfillment of one of the below purposes (which are outlined more specifically above in our general notice).
To Provide Services to Knit’s Customers.
Under the PPL, our lawful basis for processing Personal Information is our legitimate interest in providing qualitative and quantitative market research services and analysis for our clients and brand partners.
Transferring Israel Data Subject Information Outside Israel
We may transfer the Personal Data we collect about you to one or more countries outside Israel, including the United States, in order to perform the Services outlined in our Global Data Privacy Policy. Where there isn't an adequacy decision by the Israeli authorities in respect of those countries - meaning that these are not deemed to provide an adequate level of protection for your Personal Data - we have put in place the appropriate measures to ensure that your Personal Data will be secure. If you require further information about these protective measures, you can request it from our Data Protection Officer at info@goknit.com.
Your Duty to Inform Us of Changes
It is important that the Personal Data we hold about you is accurate and current. Please keep us informed if your Personal Data changes during your relationship with us.
Your Rights In Connection With Personal Data
Exercising Your Data Subject Rights
If you are an Israel resident and want to exercise a data subject right in connection to your Personal Data, please contact our Data Protection Officer for Israel at info@goknit.com.
If you exercise one of the above rights, we may need to request specific information from you to help us confirm your identity and that you are entitled to make such a request. This is to ensure that Personal Data is not disclosed to any person who has no right to receive it.
Data Protection Officer
We have appointed a Data Protection Officer (“DPO”) to oversee compliance of with the applicable data protection laws and with this privacy notice. If you have any questions about this privacy notice or how we handle your Personal Data, please contact our Data Protection Officer at info@goknit.com.
HOW TO CONTACT US
If you have any questions or concerns about our Privacy Policy or our privacy practices, please contact us at:
Knit, Inc.
301 Congress Avenue
Floor 12
Austin, Texas 78701
Email: info@goknit.com
Phone: 1-833-255-3335
